Prodige Support

We're here to help.

Contact Us

If you have questions, feedback, or need help with the app, please reach out:

Email: prodige@bp.limited

Frequently Asked Questions

How do I download a playlist?

When you first create a profile, the current month's playlist is downloaded automatically. For permanent playlists (Lullabies, Musical Lessons, Suzuki Method Songs), tap on the playlist in the drawer and follow the download prompt.

Can I use the app offline?

Yes. Once a playlist is downloaded, you can listen without an internet connection.

How do I delete my account?

Go to Settings > Advanced > Delete Account. This permanently removes your account and all associated data from our servers.

How do I change the app language?

Prodige follows your device language. Go to your device Settings > Prodige > Language to choose a specific language for the app.